Privacy Policy

Last updated: October 29, 2025

1. Information We Collect

We collect the following information:

  • Account Information: Email address, name, and payment details
  • API Usage Data: Request timestamps, API endpoints used, and success rates
  • Technical Data: IP address, browser type, device information
  • CAPTCHA Images: Images you submit for solving (temporarily processed, not stored)

2. How We Use Your Information

We use your information to:

  • Provide and improve our image CAPTCHA solving service
  • Process payments and manage your credits
  • Communicate service updates and support
  • Monitor service performance and prevent abuse
  • Train and improve our AI models (anonymized data only)

3. CAPTCHA Image Processing

Important: CAPTCHA images you submit are:

  • Processed in real-time by our AI models
  • Temporarily cached for up to 60 seconds for retry logic
  • Never permanently stored on our servers
  • Never shared with third parties
  • Automatically deleted after processing

4. Data Sharing

We do NOT sell your personal data. We may share data with:

  • Payment Processors: Stripe for payment processing
  • Cloud Providers: AWS/GCP for service hosting
  • Analytics: Anonymized usage statistics for service improvement
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We protect your data with:

  • End-to-end encryption for all API communications (HTTPS/TLS)
  • Encrypted storage of sensitive account information
  • Regular security audits and updates
  • API key authentication and rate limiting
  • No long-term storage of CAPTCHA images

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your account and data
  • Export your data
  • Opt-out of marketing communications

7. Cookies

We use essential cookies for:

  • Authentication and session management
  • Security and fraud prevention
  • Service analytics (anonymized)

You can disable cookies in your browser, but this may limit service functionality.

8. Data Retention

We retain data as follows:

  • Account Data: Until you delete your account
  • Usage Logs: 90 days for analytics and debugging
  • Payment Records: 7 years for legal/tax compliance
  • CAPTCHA Images: Maximum 60 seconds, then permanently deleted

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to Privacy Policy

We may update this policy from time to time. We will notify users of significant changes via email.

11. Contact Us

For privacy concerns or data requests, contact us at: privacy@fastcaptcha.org

Read also: Terms of Service | Refund Policy | FAQ